Accessibility

Insurance Insight Inc. is is committed to meeting the information and communication needs of people with disabilities. When requested, we will provide information and communication materials in accessible formats or with communication supports. We will consult with the person making the request to determine their accessibility needs and will determine the most appropriate accessible format or communication support depending on their needs and the capability of the company to deliver.

If you require information or communication materials in an accessible format, please contact your company representative, email accessibility@insuranceinsight.ca or call 416-603-8555.

Feedback Process
Feedback about the delivery of services to persons with disabilities is welcomed and appreciated. Such feedback may be provided by telephone, in person, in writing or by delivering an electronic text via email, or otherwise. Insurance Insight Inc. will make the best effort to provide a response in the same format in which the feedback was received.

Feedback may be provided directly to:

Insurance Insight Inc.
1333 Dorval Drive, Suite 102
Oakville, ON L6M 4X7
Attn.: Accessibility Standards
Phone: 416-603-8555 ext. 131
Fax: 905-629-8969
Email: accessibility@insuranceinsight.ca

People who provide formal feedback will receive acknowledgement of their feedback, along with any resulting actions based on concerns or complaints that were submitted. Where possible, feedback will be addressed immediately. Some feedback may, however, require more effort to address and may need to be reviewed before an action is taken.